Microsoft manages the deployment of the Ampler web add-in. It can take up to 24 hours for Ampler to be fully deployed and become visible across all platforms. However, in some cases, the add-in may not appear automatically in PowerPoint for Mac.
To make the add-in appear, please follow these steps. The same general steps also apply to Word, Excel, and Outlook.
- In PowerPoint, make sure you are signed in with your company account. To verify this, click your initials or profile picture in the upper-right corner and check that the correct account is selected.
- Check whether the add-in needs to be added manually. Go to the Home tab and select Add-ins. If Ampler appears under My Add-ins, select it. The Ampler tab should then appear in PowerPoint.
- You can also open PowerPoint Online and open an existing presentation or create a new one. Then check whether the Ampler tab appears. If Ampler is not available in PowerPoint Online, please contact your IT department, as this indicates that Ampler has not been deployed to your account.
For Word, Excel, and Outlook, follow the equivalent steps in the relevant application.