Privacy policy

Introduction

When you visit our website, data is collected in order to adapt and improve our content and ads. If you do not wish for such data to be collected, you should erase your cookies and avoid further use of the website. We have detailed the information that is collected below, as well as their purpose and the third parties that have access to it.

When you use our desktop application on your computer, telemetry is collected in order to improve the user experience and to fix bugs. You can disable this behavior in the settings section of the program. Further details are explained below.

 

Website

Cookies

Our website uses “cookies”, which are text files that are stored on your computer, mobile phone or the like for the purpose of recognizing it, remembering settings, obtaining statistics and targeting ads. Cookies cannot contain harmful code, such as a virus.
It is possible to erase or block cookies.

If you erase or block cookies, ads might become less relevant to you, and appear more often. You furthermore risk the website no longer functioning optimally, as well as there being content that you cannot gain access to.

 

Personal data

Personal data include all kinds of information that might, in one way or another, be attributed to you. When you use our website, we collect and process a variety of such information. This may, for example, happen through normal accessing of the content on the website, when you subscribe to our newsletter, register as a user, or if you make a purchase via the website.

We typically collect and process the following types of data: A unique ID and technical data regarding your computer, tablet or mobile phone, your IP-address and geographical location. To the extent that you provide explicit consent for it, and enter the information yourself, we furthermore process: Name, phone number, email, address and payment details. This would typically occur within the context of logging in or making a purchase.

The data is used to identify you as a user and show you ads that are most likely to be relevant to you, to register your purchases and payments, as well as to provide the services you have requested, e.g. sending you a newsletter or an invoice. We furthermore utilize the data to optimize our services and content.

 

Disclosure of data

Data regarding your use of the website, geographic location, your device, etc. are disclosed to third parties to the extent that such data is known.

We furthermore utilize a number of third parties to store and process data. These parties only process data on our behalf, and may not utilize them for their own purposes.

Disclosure of personal data, such as your name, email etc., only happens if you consent to it. We only utilize data processors in the EU.

 

Desktop application

Telemetry

When telemetry is enabled, Ampler collects the following information from your computer:

  • Usage statistics on used features.
  • Ampler’ own error logs.
  • Performance metrics about Ampler.

 

Alongside the above telemetry, this metadata is also collected:

  • A random unique id that represents a user. Users are only stored by this id, which means that users and their associated telemetry data are completely anonymous.
  • Basic information about Office such as version information, language, bitness.
  • Basic information about Windows such as version information, language, bitness, and screen resolution.

 

Besides the above-mentioned, Ampler does not collect any other information. I.e. all presentations, slides, documents, models, charts, content, pictures, data, etc. always stay within your company’s existing infrastructure.
If enabled, telemetry is sent and stored on Ampler’s servers. Communication takes place over standard HTTPS and is end-to-end encrypted.

Collection of telemetry can be disabled for your entire license key, from within the ‘Company settings’ in Ampler, which means that no telemetry will be collected or stored on Ampler servers for all your users.

 

We recommend leaving telemetry enabled because of the following reasons:

  • We prioritize fixing bugs above everything else. We monitor error reports and getting them, enables us to fix bugs sometimes even before users notice that they exist.
  • Performance metrics enable us to continuously monitor and improve the performance of the program.
  • Usage statistics allow us to monitor which features users love, and which features might be candidates for makeovers or are too hidden.
  • It enables us to help you by providing you with usage reports regarding adoption of Ampler in your organization.

 

Disclosure of data

Data regarding the use of the Ampler desktop application is not disclosed to any third parties. However, we do utilize a number of third parties to store and process data. These parties only process data on our behalf, and may not utilize them for their own purposes.

 

General

Security

We have taken technical and organizational precautions to prevent your data being accidentally or illegally erased, published, lost, degraded, acquired by unauthorized persons, misused or otherwise processed in infringement of the law.

 

Storage period

The data are stored for the period permitted in accordance with the law, and we will erase them when they are no longer necessary. This period will depend on the nature of the data and the basis for their being stored. It is therefore not possible to state a general timeframe for when the information will be erased.

 

Access and objections

You have the right to be informed of which personal data we process regarding you. You can furthermore object at any time to data being used. You can also revoke your consent to data regarding you being processed. If the processed data regarding you is incorrect, you have the right for them to be rectified or erased. Enquiries regarding this can be directed to hello@ampler.io. If you wish to object to our processing of your personal data, you also have the option of contacting the Danish Data Protection Agency.

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